return policy

we hope you'll love your Silkzees product, but if you don't...

sometimes you can get an item as a gift, but it's really not for you. If that's the case with your Silkzees luxury bedding. don't worry!

you have 30 days for a full refund on the purchase card, or for an e-credit.

must be unused, and in original packaging.

we cannot accept returns on personalized items.

all of our products are checked for quality before being sent to you, but if you notice something that we missed, please email us immediately upon receipt.

delivery

free delivery to U.S. & Canada
with tracking

30-day return

full refund on all unused, regular priced, non-personalized items

online support

email us if you have any questions, comments, or feedback.

F.A.Q.

do I have to get my sheet monogrammed?

absolutely not! this is just an option to add a personalized touch. however, if you want to use the same bassinet solution fitted sheet for your future babies, you could just get your last initial monogramed, or none at all.

what makes the quality of the bassinet solution better than anything else on the market?

our Bassinet Fitted Solution is made from 100% mulberry silk, but that wasn’t enough for us, so we ensured to find the best quality silk being Grade 6A 25 momme. when referring to silk, momme (pronounced moe-mie) is the weight measurement of the silk per 100 yards. essentially, the higher the momme, the higher the quality, which is what we have sourced for you.

the base of the sheet is made from 100% organic cotton that is double quilted for durability & comfort for their little backs.

no toxins, dyes, or chemicals were used in the production of our bassinet solution.

there are no other silk bassinet fitted sheets on the market with our quality standard! only the best for your babies, and mine.

which bassinets are Silkzees compatible with?

our Bassinet Solution fits ALL standard oval sized bassinets!
that includes: BabyBjorn Cradle, Bugaboo, Cybex, Maxi Cosi, Nuna, Silver Cross, Snoo, UppaBaby

it even fits the SnuggleMe Organic!

dimensions are : 77cm X 35cm (30in X 14in)

where is the luxury Bassinet Solution made?

all Silkzees products are designed in Canada and responsibly made in China. we have sourced the best quality materials, and factories for all of our products. It took numerous prototypes from various manufacturers for us to put our stamp of approval on the very best for our little ones!

can I still make a return if I got it customized?

sorry mama, but all personalized goods are final sale.

where do I ship it back?

although we cover the shipping to get your Silkzees product to you, it is your responsibility to ship it back to us should you wish to return. please email us at hello@silkzees.com so that we can provide an RA# for your return. Include your order # in the subject line, and we will send you the return address. all sheets must be unused, unwashed, & in original packaging.
you must use a shipping company with the option to include a tracking #, which you'll then send to us.

I love my sz bedding! How do i become a brand ambassador?

thank you for trusting us enough to want to promote our products to your followers. Our affiliate program enables you to earn extra income while helping us spread our brand message. Click here to create your own trackable promo code. Feel free to contact us if you need further support as an ambassador.